Title: Google Analytics and Web 2.0
Introduction: Google Analytics is a suite of web-based usage analysis services for developers to collect statistics on their websites. In 2005, Google purchased a web analytics firm named Urchin and began offering the services to the general public free of charge. This was unprecedented. At that time, most companies that provided similar services charged anywhere from two hundred up to several thousand dollars a month. As a result, interests have been overwhelming and Google Analytics has taken a bite out of the market share in web analytics.
There are two different approaches in website usage analysis: log file analysis and page tagging. In log file analysis, a software agent is responsible of analyzing log files that are generated by a web server. The type of transactions recorded in the log files is dependent of the type of web server. In page tagging, each page of the website is tagged with a tracker, or several lines of code, usually written in JavaScript. These lines of code make calls to the remote hosting server (e.g. Google) and record each transaction that the web developers have specified. In page tagging, the type of transaction recorded is independent of the type of web server, as long as the tracker can be embedded on each page. Google Analytics falls into the latter category. It collects statistics including visitor / visit characteristics, traffic sources, and content information.
Web 2.0 is a term that many developers have become familiar with over the past few years. Is Google Analytics the right fit to provide usage statistics on websites that can be categorized as Web 2.0? This report will address some of the limitations of Google Analytics, in related to Web 2.0. It will also provide some suggestions and recommendations on how any usage analysis software can adapt to accommodate the ever-changing web technologies.
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